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Help
Frequently Asked Questions
Below, you'll find a list of the most common questions and concerns we've encountered from site members. If your question isn't on the list, please contact the Office of Alumni Affairs
via e-mail
or by phone: (315) 228-7433.
How do I log in or activate my account?
I forgot my username or password
When I try to log in, I'm told my address can't be found
How do I access the Alumni Directory?
Where can I find Class Notes?
How do I register for Reunion?
How do I update my account information?
How do I set up e-mail forwarding?
Can I change my club affiliation?
How does Facebook Connect work?
How do I log in or activate my account?
Click the link at the top left corner of the page where it says “New and returning users click here to sign in”
. Enter your username and password where indicated. First time users select "First Time Login" to activate your account. You will need to provide your last name and constituent ID number.
If you do not have your constituent ID number please contact Alumni Affairs at:
alumni@mail.colgate.edu
or (315) 228-7439.
More detailed instructions can be found on the
login help page
.
I forgot my username or password
On the login page, there are links underneath the login form that give you instructions on how to recover your
username
or
password
. In both cases, you will enter the e-mail address you used when registering your account, and an email will be sent to you with either your username or a link to reset your password.
When I try to reset my username and/or password, I'm told my e-mail address can't be found
This means that the system has a different e-mail address associated with your account - perhaps you are using a different e-mail address and did not update your account information. Contact the Office of Alumni Affairs at (315) 228-7433 or
alumni@mail.colgate.edu
.
How do I access the Alumni Directory?
There are links to the directory in the gray bar at the top of the page and on the left hand navigation section, or type in
www.colgatealumni.org/alumnidirectory
. You must be logged in to view the directory.
Where can I find Class Notes?
Class notes are posted on the respective class pages. To look up your class page, or the page of another class, go to the
Clubs, Classes, and Groups
page or type in www.colgatealumni.org/ followed by the year (for example, the address for the Class of 1985 page is
www.colgatealumni.org/1985
).
How do I register for Reunion?
The Reunion 2009 registration form will be posted February 2, 2009. Until then, check out the
Reunion 2009 page
for more information.
How do I update my account information?
Click the "
Edit My Account
" link in the left-hand navigation section. Use the different tabs at the top of the page to update different sections of your account. Make sure to save your changes.
How do I set up e-mail forwarding?
In the Edit My Account page, click the top tab called "E-mail Forwarding." Here you are able to set up an e-mail address (yourname@colgatealumni.org) that you can give out to friends and family. However, this is not a "real" e-mail address with an inbox: it is a redirect to an existing e-mail you already have. Your @colgatealumni.org address can forward to any existing e-mail address, so if you ever get a new e-mail address, update your information on the E-mail Forwarding page so you can continue to get your messages.
Can I change my club affiliation?
Your c
lub affiliation is set automatically based on the address you provide in your account information. To change your affiliation, update your account mailing address on the
Edit My Account
page or you can send your updated address information to
alumnirecords@colgate.edu
.
For other questions about your club affiliation, please contact Amanda Kalal, Associate Director of Alumni Affairs, at (315) 228-7873 or
akalal@colgate.edu
.
How does Facebook Connect work?
For information on Facebook Connect, please see our
Facebook Connect FAQ page
.